10649 Michmar Drive, Chester, VA 23831, US
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Beautiful Wreaths fashioned in array of designs.

Policies on Deco Mesh Wreaths and Much More

Shipping

Ships only within the United States. We DO NOT ship Internationally at this time. Processing and shipping time to prepare deco mesh wreaths can vary. Wreaths across America can have an estimated shipping time of 2-3 business days or 3-4 business days. Actually delivery time will depend on the shipping method you choose. 


Payment Options

Payment is due at the time of purchase. Items will be shipped once payment is received and cleared. Payments can be made using credit card (Visa or Mastercard) or PayPal.

Privacy Policy and Security

DO NOT ship Internationally..Ships only within the US.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through this website GoDaddy  or its related sites and services.

 Please reference GoDaddy's Privacy Policy to learn more about its privacy practices.

Collected Information:

To fulfil your order, you must provide me with certain information (which you authorized GoDaddy  to provide to us), such as your name, postal address, email address, payment information for the product you are ordering. You may also need  to provide me with additional personal information (for a custom order), if you contact me directly.

Why We Need and How We Use Your Information:

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, fulfill your order, to settle disputes, or to provide customer support;
providing your affirmative consent, that can be revoke at any time, such as by signing up for our mailing list;
complying with a legal obligation, if necessary or court order, connection with a legal claim, such as retaining information about your purchases if required by tax law. We will use your information to provide the services you requested and in our legitimate interest to improve our services.

Information Sharing and Disclosure:

Personal information about our customers is important to our business. Your personal information is shared for very limited reasons as well as, limited circumstances, as follows:
We share information with  GoDaddy as necessary to provide you our services and comply with our obligations under  GoDaddy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Laws Compliance : We may collect, use, retain, and share your information if We have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention:

Personal information is retained for as long as necessary to provide you with our services which is described in our Privacy Policy. However, We may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.  Data retainage time period: 4 years.

Based on GDPR requirements, Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, these rights are described below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where We are required to store data for legal reasons) Upon request, we will generally delete your personal information.
You can object to our processing of some of your information and receiving marketing messages from us after providing your express consent to receive them. If this is the case, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. To be used if we open our market Internationally. At this time we DO NOT SHIP Internationally. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. 

Returns & exchanges

I do not accept returns, exchanges, or cancellations. But please contact me if you are having problems with your order.   All SALES ARE FINAL-NO EXCEPTIONS.

Questions

  • Are your wreaths safe outdoors? Materials used are considered durable to moderate outdoor exposure. To ensure wreath will last for seasons to come, I suggest hanging your wreath on a door with a slight overhang and not direct sunlight. Over time the sun  exposure will fade some flowers faster than others. 
  • What materials are used? Each wreath consists of quality materials. Every wreath or item is made professionally as well as neat. Most of my wreath bases are made of sealed metal wire frames and items such as flowers, pine cones, signs, etc are either wired, hot glued or both into place. 
  • Sizing Details-Sizes of each product are included each description of the item. Each one is measured from tip to tip before being displayed in my shop.
  • How do you ship your wreaths? Each wreath or item is placed in a sturdy corrugated box.

Questions

  • Why is shipping so high? Ships to the US ONLY.. I am charged from USPS dimensional weight of product and the size of the box. I do not do combined shipping due to wreaths are so large. Hawaii and Alaska would be more expensive and rates go up once entering into the mid and western states.
  • When can I expect my shipment to be delivered? Depending upon what shipping method you choose and your location if ground it would be 2 to 7 days. Priority takes 1 to 3 days and Priority Express takes 1 day, but can get costly. When ordering take into consideration these factors especially around the holidays so that you meet the deadline. Additionally, delivery can be delayed by the carrier due to inclement weather, which is out of our control. 
  • Do you do custom wreaths? Yes, custom orders are encouraged and welcomed.
  • Want another color in a wreath style you have seen? Can it be done? YES, most wreaths can be duplicated in another color. It all depends upon the availability of the materials.